Frequently Asked Questions

Frequently Asked Questions

Working with Adecco

Do I have to pay to work with Adecco?

No, as a job seeker, you will never incur any costs by working with Adecco. We perform screening activities and interview you to see if you meet our criteria and the needs of our clients. If you are a match, we will place you in a temporary or permanent position that suits your skills, experience and career goals, at no charge to you.

Does Adecco offer benefits?

Yes, Adecco offers one of the best benefits packages in the staffing industry, including:
- Preventative medical plan
- Dental insurance plans
- Vision insurance
- Life insurance
- Prescription drug savings plan
- 401(k)
- Tuition reimbursement
- Paid holidays
- Annual service bonus potential
- Free career counseling and skills training
- And more

How does the job placement process work?

The job placement process starts by finding a job on AdeccoUSA.com. Simply use the job search bar at the top of every page, or use our advanced search form. Once you find a job, click the "Apply Now" button.

An Adecco recruiter will contact you if your application is a match for any open positions. If you are identified as a potential candidate, you might be asked to log back into the site to provide additional information. We will verify your references and you may be asked to complete a skills assessment and job-fit analysis. If you meet our hiring criteria, you will be presented to clients for consideration. Some clients may require drug and background screens prior to starting your assignment.

Does Adecco continue to support me after I start a job?

Yes. We want you to be successful and happy in your new position, so we will touch base with you frequently. If you are on a temporary assignment that is about to end we will contact you to determine your availability for a new position. We also offer comprehensive online training for free through Adecco SkillBuilder so you can get the skills and knowledge you need to progress in your career. If you are interested in SkillBuilder, contact your Adecco representative to learn more and get access to the system from any computer that has an Internet connection.

Payroll & W2

How do I get a copy of my paycheck?

Please call the Payroll Shared Services Center
Monday - Friday 7:30am - 8:00pm (EST)
1.866.528.0707
Fax: 866.508.3922
PayrollSSC@adeccona.com

How do I submit my timesheet?

To ensure prompt and accurate payment you must record your hours worked using one of our convenient time entry methods. All time should be entered by Sunday at midnight each week. You may begin entering time using the below instructions.

Online: Go to www.webtime.mypeoplenet.com and look for the 'New User' icon to register. You will register with the last four digits of your social security number and your email address is your User ID.

By phone: Call 1.888.481.1761 and logon with your assignment number and last four of your SSN (Interactive Voice Response does not require registration).

Where can I find my W2?

You can register and consent for quick electronic delivery or reprint your W2 here. An email will be sent when your W2 is available. Otherwise, Adecco sends your W2's to your mailing address by January 31st.

Current Associates

What do I do if I have an issue or concern?

The Company strongly encourages and supports open communication among employees and Adecco Representatives. Employees should feel free to make suggestions, ask questions, raise issues and air concerns to their Adecco Representative.

An employee who has a concern or complaint should:
1. Speak with his/her Adecco Representative and fully discuss the issue or concern. If not resolved, proceed to 2.
2. Speak with the next level manager If not resolved, proceed to 3.
3. Contact the HUB at 800.793.7657 option 6

Where can I find a copy of my employee handbook?

Are you an Adecco associate, or are you wondering what it's like to be one? Then download our employee handbook to learn more about our policies, procedures and other important information, as well as important contact phone numbers.

Online Profile

What do I do if I'm locked out of my profile?

Don't worry. All you have to do is visit our Password Recovery page and your password will be sent to your email address.

How do I update my email address/login?

To change your email address, go to "My Profile" and find the "Email Address" section on the right-hand side. Click "Change Email" to edit your email address.

How do I delete my profile?

Once you create a profile you cannot delete it. However, if you have any saved searches, you can elect to stop receiving job notifications from Adecco at any time.

To disable communications, follow these steps:
1. Log in to your profile
2. Select "My Favorites" from the top navigation menu
3. Uncheck the box next to "Notification" inside each saved search you have

How do I stop receiving job alert emails?

To disable job alert emails, follow these steps:
1. Log in to your profile
2. Select "My Favorites" from the top navigation menu
3. Uncheck the box next to "Notification" inside each saved search you have

Applying & Resumes

Which formats do you allow for resume upload?

We accept: doc, .docx, .rtf, .txt, .pdf, .html and .wpd.

How does applying with LinkedIn work?

If you don't have a resume, but you do have a LinkedIn profile, you'll be able to import certain information to your AdeccoUSA.com profile. While applying, click the "Import from LinkedIn" button and a small window will open containing the LinkedIn.com login. If you are not signed in to LinkedIn, you will be prompted to sign in to your LinkedIn account and will be asked if you want to grant Adecco USA access to your LinkedIn information. If you are signed in to LinkedIn, you will simply be asked to grant Adecco USA access to your information. Once granted, Adecco will pull your work history, education, and contact information to help create your Adecco USA profile. You will be able to review the information that has been pulled over and make changes prior to final submittal to Adecco. This process does not grant Adecco USA permanent access to your LinkedIn account.

For more information, see our walkthrough "Applying for the First Time".

I'm trying to create a profile and am receiving a message that my email address is already in use. What should I do?

If you receive this message that means you previously applied for a position with Adecco. If you have forgotten your password, please visit our Password Recovery page and your password will be sent to your email address.

Technical

Which browsers are supported?

The application works in all modern browsers including Internet Explorer 8+, Firefox 3.6+, Safari 5+ and Chrome. Please note that Internet Explorer 7 is not supported. The application process works on both Windows and Mac machines.